Privacy Policy

How Ignis Circular Ltd collects, uses and protects your personal information.

Last updated: June 2026

1. Introduction

Ignis Circular Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we handle personal data when you contact us, request a quote, use our services or visit our website, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information we collect

We may collect and process the following information:

  • Contact details such as your name, company, email address and telephone number.
  • Information you provide in enquiry or quote forms, including details of your waste streams and site.
  • Records of our correspondence and the services we provide to you.
  • Technical data such as IP address and browser type, collected automatically when you use our website.

3. How we use your information

We use your personal data to:

  • Respond to your enquiries and provide quotations.
  • Deliver, manage and invoice the services you request.
  • Meet our legal, regulatory and duty-of-care obligations as a licensed waste operator.
  • Improve our website and services.
  • Send you relevant service information where you have agreed to receive it.

4. Lawful basis for processing

We rely on one or more of the following lawful bases: performance of a contract with you; compliance with a legal obligation (including waste duty-of-care record keeping); our legitimate interests in operating and promoting our business; and your consent, where required.

5. Sharing your data

We do not sell your personal data. We may share it with trusted third parties who help us run our business (such as IT and payment providers), with regulators such as the Environment Agency where required by law, and with professional advisers. All such parties are required to keep your data secure.

6. Data retention

We keep personal data only for as long as necessary for the purposes set out above, including to satisfy legal, accounting and waste-regulatory record-keeping requirements. Waste transfer and consignment records are retained for the statutory periods required by law.

7. Your rights

Under data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies

Our website uses a minimal set of cookies and similar technologies to make the site work and to understand how it is used. You can control cookies through your browser settings. Embedded content (such as maps) may set its own cookies, governed by the relevant provider’s policy.

9. Contact us

For any privacy matter, including data subject requests, please contact our data controller at sioned@igniscircular.co.uk.

If you have any questions about this policy, please contact us at sioned@igniscircular.co.uk or write to Ignis Circular Ltd, Canford Recycling Centre, Arena Way, Wimborne, BH21 3BW.